Thursday 7 December 2006

Service to be proud of

Jersey recently came 10th from bottom in a customer service shopping survey of the Channel Islands. But I had a lovely experience today, and would like to give a gold star to the lovely lady who served me at Hallmark cards in King Street.

Not only was she helpful and pleasant whilst I paid for my cards, but when I was cheeky enough to ask for a second free 2007 datebook she happily popped another in without hesitation. Then I remarked upon a 2 Euro chocolate coin on the desk amongst some sterling ones and she handed it straight to me, insisting I kept it whan I protested. My smile lasted all the way back to my car.

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